Solution Architect


Solution Architect provides customer-focused support for Candoris data center solutions around virtualization, data storage, servers, hyper-converged, networking, and security. This position offers pre and post-sales assistance, training, and support to our clients. They function as either a lead or part of an implementation project team, providing services to the client on-site or remotely. Typical responsibilities of this role:

  • Install, support, and maintain client hardware and software infrastructure.

  • Provide information to customers about their environments by collecting, analyzing, and summarizing potential issues.

  • Document implemented solutions with diagrams and daily customer reports.

  • Deliver services per Statement of Work (SOW), best practice guides/processes, system integration documents, network design workbooks, and/or engagement overviews.

  • Coordinate with customer’s on-site facilities and technical contacts regarding readiness and delivery issues.

  • Serve as the escalation point for any deployment issues.

  • Continually update job knowledge by studying state-of-the-art development tools, configuration techniques, and computing equipment, participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations.



  • Central PA, Eastern PA or NJ home office with daily and overnight travel, when required, to support sales efforts within PA and NJ.



  • Bachelor’s degree or 5+ years of equivalent work experience.
  • Excellent written, organizational, and verbal communication skills.
  • Ability to convey technical concepts to customers, including leading whiteboard discussions.
  • Demonstrated knowledge and experience with virtualization infrastructure: VMware vSphere (required), Citrix Xenserver or Microsoft Hyper-V (beneficial, but not required).
  • Demonstrated knowledge, experience, and certifications in two or more of the following areas:
    • Servers: Hyper-converged, Rack or Blade Servers (Dell preferred)
    • Data Storage: Compellent, Dell EMC
    • Storage Area Networking: FC, iSCSI, FCoE
    • Servers Operating Systems: Microsoft, Unix, with a preference for Linux
  • Beneficial knowledge and experience in the areas of Networking and Microsoft products



Ideal candidates are committed to engaging customers, partners, and fellow employees in a manner that is honest, respectful, and clear. They are team players that are comfortable working in a fast-paced, innovative environment and are dedicated to seeking the success of customers and the Candoris team at all times.