Managed IT Services

The Candoris Managed IT Services team is an extension of your staff. We work directly with you to complement and enhance existing operations, enabling you to offload day-to-day security monitoring and IT concerns as we resolve issues before they ever happen.

Candoris Managed IT Services ensure business continuity and support of your most critical assets –
your business, your people, and your data.

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Our Process

1

Preliminary
Assessment

Candoris strives to build rapport with customers, and we begin by learning about your challenges and roadblocks. We assess your current IT environment and seek to understand your business objectives and ambitions.

2

Solution
Design

After considering key requirements, we provide a project plan and design a customized solution to address pain points and accelerate business goals.

3

Delivery &
Ongoing Support

Our team of engineers execute and implement your solution, working closely with you through project finalization. We provide ongoing support to ensure continued success.

4

Trusted
Pathfinder

We measure our success by the satisfaction of our customers as we seek to deliver solutions of lasting value.

Our Managed Services

Cybersecurity Services

Cybersecurity Services

Tailored solutions to protect your assets, improve risk management, and safeguard your reputation.

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Incident Response and Remediation

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Patch and Antivirus Management

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Email Security, Training, and Awareness

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Vulnerability Assessment

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Managed Security Information & Event Management (SIEM) and Security Operations Center (SOC)

Managed Firewall & Remote Network Monitoring

Managed Firewall & Remote Network Monitoring

Network optimization and continuous monitoring to ensure the health and security of network devices.

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24/7/365 Remote Monitoring, Management, and Support

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Proactive Network Maintenance

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Intrusion Prevention

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Anti-Spyware and Web Filtering

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Ensuring Regulatory Compliance

Help Desk & End User Support

Help Desk & End User Support

Offloaded helpdesk to improve employee efficiency and customer satisfaction.

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24/7 Helpdesk Support

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System Performance Monitoring

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Productivity Application Management (Office 365)

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Operating System Patch Updates

Onsite/Offsite Backup & Disaster Recovery

Onsite/Offsite Backup & Disaster Recovery

Safeguarding your business to weather even the worst disruption.

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Backup Services

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Offsite Cloud Replication

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Business Continuity Planning & Testing

Data Center, Cloud, & Virtualization Services

Data Center, Cloud, & Virtualization Services

Optimized environments to positioning your data center to respond to all business needs.

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24/7/365 Proactive Support

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Remote System Performance Monitoring

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Server and Virtualization Support

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Enterprise Storage and Hyperconvered Infrastructure Support

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Public and Private Cloud

vCIO Services

Being a trusted digital pathfinder can take many forms, including virtual CIO services. Leverage our dedicated team of experts to provide the direction needed today to align the technologies and infrastructure that differentiate your organization well into the future. Virtual CIO services allow Candoris to serve as your long-term partner, guiding crucial technical decisions and designing solutions with consideration to your budget and growth milestones.

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Regularly scheduled meetings to review reports and provide recommendations

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Current and future state review of infrastructure and IT asset management

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Budget-driven analysis of infrastructure needs and future technology outlook

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Strategic direction for growth and change and chronological identification of needs

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Designing and planning services for solution deployment and ongoing needs

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Open-table discussions on best practices and industry trends

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Simple, Helpful, Personalized Support

“Offloading our helpdesk to Candoris has freed up my time tremendously! I receive so many less phone calls about IT-related issues because the helpdesk is simple to work with. It’s wonderful to have end user support that understands our environment and gets to know our employees. Thanks, Candoris, for everything you do!”

AT Chadwick

Candoris exceeds expectations

“The Candoris team has been invaluable in keeping our network secure and running so that we can continue to help our customers. They are responsive and quick to answer questions and provide information. Our experience with Candoris exceeded our expectations!”

Montclair Public Library

Delivered stable, continously-monitored IT environment

“Candoris stabilized our IT environment and continually monitors our security while developing strategies and roadmaps to help us attain business objectives. Their recommendations, guidance, and service has led our company to enhanced workforce modernization and greater efficiencies.”

SCS

Enabled service acceleration during time of need

“We began working with Candoris on upgrading our entire IT system about a year before COVID-19. Backed by Candoris support, those improvements undoubtedly enabled us to easily transition our staff to a remote working environment and provide increased service to our foster parents, youth, and children during their time of heightened need. ”

Embrella

Trusted By

Salesforce Admin As a Service

Is your organization powered by Salesforce? Oftentimes, staff limitations and time constraints dictate capacity to learn and drive continued utilization of Salesforce features, efficiencies, value-adds, and best practices. Candoris values long-term partnerships and will empower your organization with training, change management strategies, and important next steps in your journey.

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