Candoris engineers are certified experts and industry professionals passionate about customer success and doing what’s right for customers. Read on for an interview with Jon Kraft, senior network engineer on the data center security team.
How would you describe your role at Candoris?
My role at Candoris is centered around improving our customers’ security posture and networking efficiency through designing and implementing new solutions and testing and evaluating existing infrastructure.
How is your role different from other data center engineer roles?
Our engineering team has a lot of overlap between our skill sets which allows us to be extremely flexible. That being said, I would say the biggest difference in my role is the focus on overall IT security through penetration testing and security auditing. Performing these tests allows me to comprehensively assess security posture that goes far beyond traditional perimeter and endpoint protection.
What does a typical day look like for you?
I spend most of my time working with customers on projects they have partnered with Candoris to complete. These projects include anything from penetration tests, to firewall installs, to entire data center refreshes. When I am not working on a project, I will typically be helping customers scope out new solutions, assisting our MSP team with ticket resolution and reporting, or training on various technologies.
What’s your professional path to growth?
I have found that the best way for me to improve is by taking on new challenges no matter how difficult they may seem. By doing this, I’m able to strengthen my skill sets while also increasing my confidence in specific competencies. Of course, with being an IT engineer, I spend many hours studying different technologies which also plays a major role in my professional growth.
What do you find most fulfilling about being a trusted cybersecurity advisor?
I put a lot of effort into helping our customers strengthen their IT security. Knowing that these efforts could potentially prevent a customer from losing valuable data or being crippled by a ransomware attack is an awesome feeling. It is human nature to want to help others and I am lucky to have a job where I can do that on a daily basis.
What is the future and importance of data security management?
Data security should already be very important to any organization, but its relevance is only going to continue to increase. In the recent past and even today, businesses are placing more value on usability than security. I see this focus shifting as more and more businesses realize just how vulnerable their infrastructure truly is. I have noticed increased demand for services such as penetration tests and vulnerability scans and do not expect this to slow down. I would anticipate legislation introduced to regulate the management of all electronic data and increased penalties for those entities who do not comply. Overall, I believe that data security awareness is becoming more ubiquitous as businesses small and large are seeing firsthand the consequences of poor data security practices.
Many companies would be thrilled to have you on their team; what makes you continue to choose Candoris?
There’s a lot that I could list here. One of my favorite things about Candoris is how core values (Be Humble, Do the Right Thing, Lead By Serving, Innovate to Solve Problems, Honor Family) are so tightly integrated into the culture. Candoris employees are willing to go the extra mile to make sure these values are honored. In addition, Candoris puts forth great effort to help those who are less fortunate. Whether building wells in El Salvador to provide clean water to a town that did not previously have access, rallying to help a local family who is going through a tough time, or giving employees annual volunteer time off to help an organization of their choice, Candoris is always lending a helping hand. Additionally, I would be remiss if I didn’t mention the amount of technology that I am exposed to in working here. Just when I think I’ve seen it all, I come across a new solution we have built for a customer that takes it to the next level!
Do you have any advice for someone thinking of entering the field of data security engineering?
It is one thing to know technology, but it is equally important to know the businesses you will be working alongside. Be prepared to put yourself in other peoples’ shoes to understand their pain points. There is no one-size-fits-all solution to technology problems. In many cases you will need to think outside the box to be able to provide the best service to your customer.
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